Page 184 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 10: Training Evaluation

a temporary period of time due to family commitments and rejoin the organisation at a Notes
later stage, continuity of service is considered. Employees also have the option to go for
sabbaticals,"
Source: Vishal Arora, "Work Life Balance in Indian Industry," 11 September, 2008, www.midcareers.com

Self Assessment

Fill in the blanks:
13. The Methodology of training audit includes the combination of Focused group,
Questionnaire & …………….. method.
14. The assessment becomes more and more difficult with the ……………. of the functions.
15. …………….. includes the costs which are reasonably permanent and regular and fixed
over a period of time, say a year.

10.7 Summary

 Evaluation of training is an attempt to obtain information on the effects of training
programme and to assess the value of training in the light of that information for
improving further training.
 The trainer should be fairly clear of: Why to evaluate, When to evaluate, what to evaluate
and How to evaluate?
 The evaluation process is segregated into Pre-training Evaluation, Evaluation during
Training and Post-Training Evaluation.
 Post-Training evaluation i.e. determining outcomes comprises of two aspects which are
Reaction Evaluation and Learning Evaluation.

 Various techniques for training evaluation are questionnaires, Tests, Interviews, Studies,
Human resource factors and cost benefit analysis.
 The various models of evaluation are Hamblin Model of Evaluation, Kirkpatrick’s Design
of Evaluation, Warr’s Framework of Evaluation, Virmani and Premila’s Model, Peter
Bramely’s Model of Evaluation and David Reay’s Approach to Evaluation.

 The rationale of training audit is to study the effectiveness of key training programs in
terms of their program contents, pedagogy, duration and effectiveness.
 The Methodology of training audit includes the combination of Focused group,
Questionnaire & interview method.
 Use of tangible economic indices for evaluating training can definitely strengthen the
hands of the trainers and in turn improve the organisational commitment to its human
resource development.

10.8 Keywords

Fixed Cost: These include the costs which are reasonably permanent and regular and fixed over
a period of time, say a year.
Rating Scales: These are forms on which, at the end of each training session/programme,
trainees are asked to place on a number of five point scale.

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