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Training and Development System




                    Notes          Self Assessment

                                   Fill in the blanks:
                                   10.  According to Hamblin evaluation can be done at any of the four levels namely : Reaction,
                                       Learning, Job Behaviour and ……………....
                                   11.  David Reay has divided evaluation into ….........……… stages.
                                   12.  Peter  Warr had,  for evaluating organisation training, recommended the ………......….
                                       framework of evaluation.

                                   10.6 Training Audit

                                   The rationale of training audit is to study the effectiveness of key training programs in terms of
                                   their program contents, pedagogy, duration and  effectiveness. The Methodology of training
                                   audit includes the combination of Focused group,  Questionnaire &  interview method.  The
                                   respondents will be the participants who have attended the program in last two calendar years.
                                   The objectives & scope of the study of training audit are:
                                   1.  To determine  the effectiveness  of the  template design of major  training programs by
                                       considering the following aspects:

                                           Match the inputs in light of desired role & competencies.
                                           Adequacy or inadequacy of program content.
                                           Program efficacy in terms of its duration, pedagogy.
                                   2.  To make suggestions/recommendations  on the  basis of the study for enhancing  the
                                       effectiveness of these programs in terms of:

                                           Design
                                           Duration

                                   10.6.1 Process

                                   The following are the steps involved in the process of training audit:
                                   1.  Formatting and designing the framework and collecting data for the purpose of training
                                       audit.
                                   2.  The next step in the process of training audit is questionnaire deployment.

                                   3.  The next step is managing interviews and focused group interviews.
                                   4.  After interviews management the analysis of data is required to be done.
                                   5.  The final step is writing the audit report of training and presenting it.
                                   Report of the training audit consisting of:
                                      Efficacy of the training programs in terms of design, duration and pedagogy.
                                      Recommended design of the 3 programs consisting of design, duration and pedagogy.

                                   10.6.2 Cost-Benefit Analysis

                                   Professional managers for whom training and development is  an important  part of  human
                                   resource management continuously seek answers to questions like:
                                   1.  What should be the optimum size of the training department?



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