Page 216 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 12: Technology in Training

Developing on LMS Notes

The following are the aspects to be consider regarding development on Learning Management
System:
 Senior management needs to be convinced that a Learning Management System will
advantage employees, improve business functions, and contribute to overall business
strategies and goals.

 The company must have an e-learning culture.

!
Caution It is to be remembered that the online learning environment needs to be underneath
the control of the learner for budding an effective learning management system.

Self Assessment

Fill in the blanks:
13. …………………….. is a technology platform that is applied to automate the administration,
development, and delivery of all of a company’s training programs.
14. ………………. integrate links to learning references that supplement online learning.
15. ………………. create new course and promote consistency in courses.



Case Study Aircraft Maintenance

Maintenance Training via Computer
A major problem in aircraft maintenance personnel training is that, in order to minimize
the impact on productivity, most classes must be held before or after the normal work
shift and the trainees must be paid for this extra time. In 1983 for example over 77,000 man-
hours were budgeted for off-shift training in American Airlines.
This problem arises because, to be efficient, classes must involve 10 or 20 trainees for three
to four hours. The release of several people for this length of time obviously has a severe
impact on productivity. Computer-based training offered a solution to this problem by
allowing a portion of training to be conducted on-shift, one person at a time, resulting in
a direct savings in salary.

American Airlines began exploring CBT use for aircraft maintenance personnel. The
feasibility study and development of the project were undertaken by a two-men team
with full responsibility for planning, designing, developing and implementing a prototype
training programme. A maintenance instructor specialising in avionics and a systems
analyst with a computer background were chosen for the task.
The initial training subject matter was based on the need to train a group of avionics
mechanics required to take annual recurrent training on radar maintenance. The
development and implementation of this prototype programme took one year, including
time for the team to learn the techniques of computer-based training.
Contd...

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