Page 65 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM
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Training and Development System
Notes Similarly, the attitudinal change and performance change can also be computed as:
AP (Attitude after T&D)
Attitude Change = ...(5)
AB (Attitude before Training)
PA (Performance after T&D)
Performance Change (PC) = ...(6)
PB (Performance before Training)
For cost justification or viability, these costs can be compared on short term or long term basis
as per the design of the programme and expected rates of change of performance. For viable
investment cost of change should be equal or more than the cost of T & D i.e.:
KC + SC + PC > C/T ...(7)
(3) + (4) + (6) > (2)
For success of an HRD process, apart from T & D specialist, adequate planning of the programme,
accurate design and implementation of the programme helps in budgeting the activities to
match with the performance achieved.
Peter Drucker, one of the expert on modern management functions, has also emphasised an
analytical approach to planning and organising the programme and the need of measuring the
HRD functions.
In today’s management style of mixed professionalism, the measurement is the weakest area
and there are different schools of thought on the measuring procedures and the accuracy of the
measurement. However, the cost effectiveness and viability considerations cannot be overruled
and some formulation must be derived to measure the ROI on Human Resource Development.
Self Assessment
Fill in the blanks:
4. The cost control system effectiveness lies on the feedback and monitoring the cost incurred
as well as the …………. allotted.
5. The investment on T & D activities is a ………….. investment which cannot be easily
justified.
6. The cost can be ………….. cost or/and …………. cost incurring in training of HRD activities.
7. Honorarium to training faculty is a type of ………… cost.
8. Cost of running library is a ………….. cost incurring in training of HRD activities.
9. For viable investment, cost of ………….. should be equal or more than the cost of training
and development.
Notes Constraints
The various constraints that lay in the trainers mind are:
Time
Accommodation, facilities and their availability
Furnishings and equipments
Budget
Design of the training, etc.
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