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Training and Development System
Notes Decide whether the learning will be best achieved by an on-the-job or off-the-job
programme form
Consider the possible accommodation and how it will affect the course design and practice
Confirm whether you are restricted to a certain period of time or whether the programme
will be allowed the full time required for effective completion
Confirm from previous information when the programme is required to start and finish
Consider material design
Learning styles should be taken into account as far as possible
Location of the learning groups will affect.
Notes Training Accommodation
If the organisation has a training centre or college and it is easy to bring learners to this
centre, then it should be assumed that the centre possesses all the necessary types of
accommodation to avoid problems of design that might arise. But if training
accommodation has to be found elsewhere, there should not be any difficulties in this.
Time constraints
The effect of time constraints on the design of training programme is one of the main
factors in the design process.
Starting and finishing dates
The designer should give consideration to the starting and finishing dates of the programme.
Self Assessment
Fill in the blanks:
13. The first, and probably the most important, decision concerns is the type of …………………
that will be used to satisfy the agreed objectives for a particular group of learners.
14. Material design prepares an outline plan for the programme detailed from the …………..
items.
15. Type of Training can be …………… training and ……………… training.
Caselet Orientation Training at Ritz-Carlton Hotel Company
uring orientation the company-Ritz Carlton Hotel company---infuses new
employees with the company's "soul"-according to Horst Schultz, the former
DCOO, President and vice-chairman. During Orientation, Scultz would explain
that every employee was essential to the company's success. If they didn't make checking
in a pleasure, keep the rooms clean, and respond to the guests' every need, the company
would suffer. In comparison, if Schultz didn't show up one day for work, it made very
little difference. After a general orientation programme, the company offers specific
Contd...
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