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Training and Development System




                    Notes             Decide  whether  the  learning  will  be  best  achieved  by  an  on-the-job  or  off-the-job
                                       programme form

                                      Consider the possible accommodation and how it will affect the course design and practice
                                      Confirm whether you are restricted to a certain period of time or whether the programme
                                       will be allowed the full time required for effective completion

                                      Confirm from previous information when the programme is required to start and finish
                                      Consider material design

                                      Learning styles should be taken into account as far as possible
                                      Location of the learning groups will affect.




                                     Notes       Training Accommodation
                                     If the organisation has a training centre or college and it is easy to bring learners to this
                                     centre, then it should  be assumed  that the centre possesses  all the necessary types of
                                     accommodation  to  avoid  problems  of  design  that  might  arise.  But  if  training
                                     accommodation has to be found elsewhere, there should not be any difficulties in this.
                                     Time constraints
                                     The effect of time constraints on the design of training programme  is one of the main
                                     factors in the design process.
                                     Starting and finishing dates
                                     The designer should give consideration to the starting and finishing dates of the programme.

                                   Self Assessment

                                   Fill in the blanks:

                                   13.  The first, and probably the most important, decision concerns is the type of …………………
                                       that will be used to satisfy the agreed objectives for a particular group of learners.
                                   14.  Material design prepares an outline plan for the programme detailed from the …………..
                                       items.
                                   15.  Type of Training can be …………… training and ……………… training.


                                     

                                     Caselet     Orientation Training at Ritz-Carlton Hotel Company

                                            uring  orientation the  company-Ritz  Carlton  Hotel  company---infuses  new
                                            employees with the  company's "soul"-according  to Horst Schultz, the  former
                                     DCOO, President and vice-chairman. During Orientation, Scultz would  explain
                                     that every employee was essential to the company's success. If they didn't make checking
                                     in a pleasure, keep the rooms clean, and respond to the guests' every need, the company
                                     would suffer. In comparison, if Schultz didn't show up one day for work, it made very
                                     little  difference.  After a  general  orientation  programme, the company offers specific
                                                                                                          Contd...



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