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Conflict Management and Negotiation Skills




                    Notes          13.  True                             14.  True
                                   15.  False

                                   12.18 Further Readings




                                   Books       Booth, A., Crouter, A. C., & Clements, M. (Eds). Couples in Conflict. Mahwah, NJ:
                                               Lawrence Erlbaum.

                                               Casing a Promised Land by Goodall: Carbondale: Southern Illinois University
                                               Press.
                                               Conflict Management & Organization Development by Willem F.G. Mastenbroe:
                                               John Wiley & Sons.
                                               Coser, L. The Functions of Social Conflict. New York: Free Press.
                                               Cupach, W.R. & Canary, D.J (1997). Competence in Interpersonal Conflict. Prospect
                                               Heights, IL: Waveland.
                                               International Journal of  Conflict Management  by Jones,  T.S., Remland, Non-
                                               Verbal Communication and Conflict Escalation: An attribution Based Model.

                                               Leading Through Conflict, How Successful Leaders Transform Differences into
                                               Opportunities by Mark Gerzon : Harvard Business School Press.
                                               Nagy, M. Philosophical Issues in the Psychology of C.G. Jung. Albany: SUNY
                                               Press.
                                               Negotiating  Successful Research  Collaboration. In  J.K.  Murnighan,  Social
                                               Psychology in Organizations: Advances in Theory and Research. Upper Saddle
                                               River, NJ: Prentice Hall.
                                               Nicotera AM. Conflict & Organizations: Communicative Processes. Albany: SUNY
                                               Press.

                                               Obsborn, A.F. Applied Imagination. New York: Scribner.
                                               PE Nelson, The Language of Conflict and Resolution, Thousand Oaks, CA: Sage.
                                               Rubin, J.B. (2004). Good life: Psychoanalytic Reflections on Move, Ethics, creativity
                                               and spirituality. Albany : SUNY Press.

                                               Scanzoni, J.H., Love and Negotiate: Creative  Conflicts in Marriage. Waco, TX:
                                               World Books.
                                               Shapiro,  D.L.  &  Bies,  R.J. Threats,  Bluffs  and  Disclaimers  in  Negotiation.
                                               Organizational Behavior and Human Decision Process.
                                               Shea. Creative Negotiating. Boston, MA: CBI Publishing co.
                                               Successful Negotiation, Strategies & Tactics for Mutual Gain by SL RAO: Wheeler
                                               Publishing.

                                               The  Language  of  Conflict  and  Resolution  by  Jones,  T.S.,  Emotional
                                               Communication in Conflict: Essence and impact.
                                               The Mind & Heart of the Negotiator by Leigh L. Thompson: Pearsons.

                                               The Negotiation Handbook by Patrick J. Cleary, Prentice Hall of India.
                                               The Tao of Negotiation, by Edelman & Crain: Harper Business.



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