Page 128 - DMGT520_ORGANIZATION_CHANGE_AND_DEVELOPMENT

Unit 8: Team and Group Intervention

 Responsibility Charting: This technique called responsibility charting helps to clarify Notes
who is responsible for what on various decisions and action.

 Visioning: It the term used for an intervention in which group members in one or more
organisational groups develop and describe their vision of what they want they want the
organisation to be like in the future. This concept was given by Ronald Lippit.

 Force Field Analysis: This is probably the oldest interventions in the OD practitioner’s kit
bag. It is a device for understanding a problematic situation and planning corrective
actions. This technique is excellent for diagnosing change situations.

Notes It is a team intervention because it can be very exciting when used by the groups.

8.5 Inter Group Interventions

The focus of this teambuilding group of OD interventions is on improving intergroup relations.
The goals of these activities are to increase communications and interactions between works
related groups to reduce the amount of dysfunctional competition. Organisation development
methods provide ways of increasing intergroup cooperation and communication.

The interventions are to deal with the verities of groups:
 where relations between groups are strained or overtly hostile.
 that have decided to work on improving their intergroup relations come together, time
and again these kinds of structured intergroup activities have been found empirically to
bring about better intergroup relations in the diverse situations.

8.6 Third Party Peacemaking Interventions

Conflict management can be a major component in the professional life of the OD practitioner.
OD interventions can be used when two persons are in conflicts. The major theory underlying
this concept is given below:
Walton’s Approach to Third Party Peace making

R.E. Walton has presented a statement of theory and practice for third party peacemaking
interventions. This intervention technique is related to inter group relations described as
possessing the basic feature i.e., confrontation where the two principals must be willing to
confront the fact that conflict exists and that it has consequences for the effectiveness of the two
parties involved.

He proposed a diagnostic model of interpersonal conflict based on four basic elements:
1. The conflict issue.
2. The precipitating circumstances.
3. The conflict relevant acts of the principals.
4. The consequences of the conflicts.
Intervention tactics of the third party consist of structuring confrontation and dialogue between
the principals. The third party will intervene directly and indirectly in facilitating dialogue
between the principals. He would be setting time boundaries on the interaction and meet on the
neutral turf.

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