Page 132 - DMGT520_ORGANIZATION_CHANGE_AND_DEVELOPMENT

Unit 8: Team and Group Intervention

 The identity and purpose of the group. Content interventions help the group determine Notes
what it works on.

 Group membership.
 Agenda setting, review, and testing procedures.
 Interpersonal issues.
Conceptual inputs on task-related topics. Structural interventions help the group examine the
stable and recurring methods it uses to accomplish tasks.

Self Assessment

Fill in the blanks:
6. ………………… have strong personal commitment to each other and are committed to
others growth and success.
7. ………………… can be a major component in the professional life of the OD practitioner.
8. ………………… is designed to clarify role expectation obligation of team’s members to
improve team effectiveness.



Case Study OD Interventions - PSU in India

rench & Bell have defined OD to be the applied behavioural science discipline
dedicated to improving organizations and the people in them through the use of
Ftheory and practice of planned change.
They have said that “Basically OD is a process for teaching people how to solve problems,
take advantage of opportunities, and learn how to do that better and better over time. OD
focuses on issues related to human side of the organizations by finding ways to increase
the effectiveness of individuals, teams and the organization’ human and social processes.”
Driven by these basics of OD, a leading Public Sector Undertaking of India, (having an
employees strength of approx 33,000) embarked upon the Organization Development
program in the year 1985 with the help of an eminent consultant.
It started off with the Action Research Model (French & Bell, page 100), involving:

 Data Collection
 Analysis of the data ( with the help of a consultant)
 Action Planning on the basis of analysis of the data
Subsequent steps taken were as below:

 A company-wide climate survey was conducted to obtain the data which could
throw up the areas/actions for OD interventions.
 Data, thus obtained, was used to make an action plan.

 The action plan, termed as HRD framework, was presented to the Board of Directors.

Contd...

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