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Organization Change and Development




                    Notes            Rishabh could sense that his staff was wondering why he had not done something about
                                     the situation, and he was aware that seven of the male members had withdrawn from the
                                     club. Finally, he requested a meeting with Vaibhav Tyagi.
                                     The Meeting

                                     The meeting with Vaibhav did not go well. Vaibhav Tyagi was extremely defensive about
                                     Anshul and shouted, “Anshul Chopra has more savvy about  this business in his  little
                                     finger than the whole bunch of you put together.”

                                     That night, Rishabh decided to go over Vaibhav’s head and talk to Gaurav Sharma. Sharma
                                     was due to retire the next year, so he did not want to rock the boat in the final days of his
                                     tenure with Sundale. He tried to convince Rishabh that it was just a silly rumour.
                                     Rishabh’s working relationship with Vaibhav was very  strained and he continued to
                                     receive pressure from below. That week Rishabh quit the organisation and went to work
                                     in the same capacity for the competition. The next day, Anshul, who had been working for
                                     Sundale 5 months now, was promoted as the new assistant athletic director.

                                     The Incident
                                     Shraddha Gupta was bent! The entire athletic department, with the exception of Vaibhav,
                                     was shocked.  Shraddha  had  been very  dedicated to  her  job  and  the  organisation.
                                     Additionally, there was never a doubt that she would get Rishabh’s job when he moved
                                     up.
                                     Shraddha Gupta burst into Vaibhav’s office and demanded to know why she had not got
                                     the promotion. The next few minutes were rather ugly. Shraddha left Vaibhav’s office,
                                     went to her own office, and began to cry. A knock at the door stopped the flow of tears, but
                                     after  entering, Aditi Goyal could tell immediately  something  was  wrong.  Shraddha
                                     explained that she had just been fired, which started the tears again. Aditi soon joined her.
                                     On her way home, although very concerned about Shraddha, Aditi was also concerned
                                     about her own future, and her part-time job as a model. Shraddha had allowed her to miss
                                     up to 8 hours from the Sundale Club each week to continue the modelling duties. Although
                                     she did not really need the modelling money, the job itself was very important to her
                                     from a personal satisfaction standpoint; she had to keep trim and well groomed, which
                                     kept her thinking young. Also, the glamour aspect of the modelling profession satisfied
                                     her ego.
                                     Mani Singh, the social director, was also starting to feel the effects of the internal turmoil
                                     created in the athletic department. Most of the Sundale Club’s income was derived from
                                     the club’s social activities. Further, Deepak Kapur, the mixed activity manager, had noticed
                                     the impact of the turmoil within his own department.
                                     Mani, acting on her own behalf, spoke privately to all the athletic department managers
                                     with the exception of Vaibhav Tyagi and Anshul  Chopra. She had hoped to arrange a
                                     meeting with Gaurav Sharma but found little support from that department because of
                                     their fear of Vaibhav Tyagi.

                                   10.2 Summary


                                      The unit covers the various selected structural intervention and shows the differences and
                                       similarities as well as the overlap between Socio Technical Systems (STS), self managed
                                       teams and others as discussed in the unit.






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