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Organization Change and Development                              Pretty Bhalla, Lovely Professional University




                    Notes                             Unit 6: Components of OD –
                                                     Operational and Maintenance


                                     CONTENTS

                                     Objectives
                                     Introduction

                                     6.1  The OD Process
                                          6.1.1  Diagnosing the System, its Sub-units and Processes

                                          6.1.2  Programme Management Component
                                     6.2  Phases of OD Programmes

                                     6.3  Model for Managing Change
                                     6.4  Summary

                                     6.5  Keywords
                                     6.6  Review Question

                                     6.7  Further Readings
                                   Objectives


                                   After studying this unit, you will be able to:
                                      Describe implementation and management of organisation development programmes
                                      Explain various change inducing action programmes

                                   Introduction


                                   All  the OD  programmes have  three basic  components: diagnosis,  action and  programme
                                   management. All  these three components are interventions into  the organisations in that all
                                   impact organisations members. The diagnosis involves identifying strengths opportunities and
                                   problem areas.
                                   Action plans  are developed in the next step to correct  problem, to  seize opportunities and
                                   maintain areas of strength.
                                   The next step involves the fact finding about the results of the actions. If the actions have desired
                                   effects the organisation member’s move on to new and  different problem  then the members
                                   initiate new action plans and interventions to resolve the issue.
                                   However, the OD process requires attention directed toward ensuring that the programme is
                                   supported  by organisation  members  and  is  relevant  to the  organisation’s  priorities  and
                                   contributes in the organisations progress. Thus, managing the OD programme is a continuous
                                   activity.









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