Page 88 - DMGT520_ORGANIZATION_CHANGE_AND_DEVELOPMENT

Unit 6: Components of OD – Operational and Maintenance

Notes
2. Product Realization Services: Gold Smith Consulting offers product realization
services to Internet infrastructure and device vendors. Gold Smith addresses hardware
and software product development initiatives from both a business and a technology
perspective. The point of engagement starts anywhere from product
conceptualization all the way through to volume production and continuous
engineering. Gold Smith Onshore delivery model coupled with our SEI Level 3
quality processes enable offer a lower total cost of ownership over the complete
product development lifecycle - thus delivering higher value to clients.
The History of the making of Gold Smith…

Gold Smith was founded in 1999, by doyens of Indian IT industry who recognized the need
of an IT consulting organisation which could provide best in class IT solutions for Fortune
500 companies helping them leverage their competitive business advantage. Before we
analyze organisation wide change at Gold Smith it is important to take a look at key
people in the top management who brought about these changes.
Key People: Founders of Gold Smith
Anil Jha
Chairman and managing director of Gold Smith Consulting, Anil Jha co-founded the
company in August 1999 along with nine other industry professionals. Prior to co-founding
Gold Smith, Jha was president of a leading software company from 1984 to 1999. Under his
leadership, the company grew from a US$ 2 million business in 1984 to a US$ 500 million
business in 1999.
Vipin Bagchi

Vipin Bagchi is chief operating officer and president of US operations for Gold Smith
Consulting. Bagchi’s responsibilities involve the oversight of Gold Smith’s business in
North America. After working with and leading U.S. and Indian companies in the software
services area for over a decade, Bagchi co-founded Gold Smith in August 1999.

Prior to Gold Smith, Bagchi served as vice president of product realization at a well-
known company from 1998-1999. Other assignments included setting up a software
company’s six Sigma initiatives as corporate vice president, mission quality. He also
headed another software company’s global R&D division as chief executive, overseeing
its growth from an 80-person cost center to a 600 person-strong international “lab-on-
hire” that designed technology solutions for Fortune 500 technology companies.
Rama Nagarajan

Rama Nagarajan serves as president and CEO for Gold Smith’s IT consulting business. One
of Gold Smith’s founders, Rama is responsible for establishing the company’s global IT
services capabilities. As a result of his leadership, Gold Smith has added several Fortune
1000 companies to its client base and grew to become a multi-million dollar business since
its inception in 1999.
Prior to joining Gold Smith, Rama was chief executive officer of the Electronic Commerce
Division at a software company, and held several other key positions in the same
organisation from 1982 until 1999. During the rebuilding of the company’s software talent
pool, Rama conceptualized and implemented the e-commerce division of company,
developing a team of 250 people and generating $30 million in revenues annually.

Contd...

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