Page 157 - DMGT552_VISUAL_MERCHANDISING
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Visual Merchandising
Notes
Notes Tips for Store Design and Layout
The signage displaying the name and logo of the store must be installed at a place
where it is visible to all, even from a distance. Don’t add too much information.
The store must offer a positive ambience to the customers. The customers must
leave the store with a smile.
Make sure the mannequins are according to the target market and display the latest
trends. The clothes should look fitted on the dummies without using unnecessary
pins. The position of the dummies must be changed from time to time to avoid
monotony.
The trial rooms should have mirrors and must be kept clean. Do not dump
unnecessary boxes or hangers in the dressing room.
The retailer must choose the right colour for the walls to set the mood of the
customers. Prefer light and subtle shades.
The fixtures or furniture should not act as an object of obstacle. Don’t unnecessary
add too many types of furniture at your store.
The merchandise should be well arranged and organised on the racks assigned for
them. The shelves must carry necessary labels for the customers to easily locate the
products they need. Make sure the products do not fall off the shelves.
Never play loud music at the store.
The store should be adequately lit so that the products are easily visible to the
customers. Replace burned out lights immediately.
The floor tiles, ceilings, carpet and the racks should be kept clean and stain free.
There should be no bad odour at the store as it irritates the customers.
Do not stock anything at the entrance or exit of the store to block the way of the
customers. The customers should be able to move freely in the store.
The retailer must plan his store in a way which minimises theft or shop lifting.
Merchandise should never be displayed at the entrance or exit of the store.
Expensive products like watches, jewellery, precious stones, mobile handsets and so
on must be kept in locked cabinets.
Install cameras, CCTVs to have a closed look on the customers.
Instruct the store manager or the sales representatives to try and assist all the
customers who come for shopping.
Ask the customers to deposit their carry bags at the entrance itself.
Do not allow the customers to carry more than three dresses at one time to the trial
room.
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