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Unit 1: The Buyer's Role




          Through proper communication techniques, the buyer ensures cooperation that will make his  Notes
          or her bottom line more profitable.

          Human Resources

          Selecting the people who are best suited to aid the buyer in his or her everyday role is not the
          responsibility of just one person. Although the buyer makes the ultimate decision concerning
          the choice of assistant buyers, the Human Resources Department plays a significant role in the
          selection process. Through the proper recruitment techniques and screening devices, the buyer
          will receive a list of candidates that has been narrowed to those with the most potential. In this
          way, the buyer is needed for only a brief period to make the final decision, and is saved from
          spending valuable time that could be used for other responsibilities.
          By working closely with the people in human resources, the type of individuals sought by the
          buyer can be more easily discovered. Although initially the recruitment procedure is based on
          company job descriptions, a word from the buyer will most often help to give specific suggestions
          for the search.
          When  the working  relationships between the buyer  and  the other members  of  the  store’s
          management team have been solidified, and a regular dialogue has been established, the overall
          success of the company is better served.

          Self Assessment

          Fill in the blanks:
          1.   .......................... is a name given to two or more units under common ownership, enjoyed
               extreme financial rewards.
          2.   In the vast majority of the  companies, the buyer operates  from the store’s main retail
               facility, known as the ..........................
          3.   ..........................  does not include a startup fee.
          4.   Large retail operations such as chain organizations and department stores are structured
               as ..........................  operations.
          5.   The facility of .......................... doesn’t take the  department managers away from  their
               selling floor responsibilities as does the telephone.
          6.   .......................... was a  four-division approach  to managing a retail operation that  had
               merchandising as one of its divisions.

          7.   The .......................... selected for display is usually the buyer’s decision.
          8.   Whether it is a fashion show, anniversary sale, or any  special store promotion with a
               merchandise orientation, the buyer is the one who selects the items to be used for the
               ..........................
          9.   When visiting vendors to evaluate new lines and make their merchandise selections, they
               must be able to .......................... the terms in their negotiations.

          10.  The store’s records quickly tell the .......................... which merchandise are selling quickly
               and which items are slow sellers.
          11.  .......................... is the best means by which a merchant “prospects” for customers.








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