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e\L-lovely-eng\comm9-1.pmd IInd 16-9-11 IIIrd 27-12-11 IVth 4-1-12

Unit 9: Word Processing Software

9.1 Working with Document in Word 2007
Notes
9.1.1 Creating a Document

Supposing we have to create a document in the form of a letter written to the General Manager of
Telephones complaining him of the inflated bills. The text of the letter is shown next. Now that you
have opened a new document, do not worry about any typing mistakes or any formatting, just type
the text as it is.
11th January, 2007
To,
The General Manager
Mahanagar Telephones Nigam Limited
Khurshid Lal Bhawan
New Delhi - 110 001
Ref: Telephone No. 4611098
Sir,
I am in receipt of bill for the above telephone number dated 11.12.2006 for an amount of Rs.
4,678.90. This bill is to be paid by 21.1.2000. While going through the bill, I notice that I have
been charged at two accounts for the calls which have not been made by me. These enteries
are:
Called Id Duration Amount
0017249873769 120 1,008.00
0013245934234 60 675.90
As you can notice that both these entries pertain to International calls and since my phone
does not have this facility, these calls could not have been made from my phone.
I hope that you would look into and send me the revised bill, so that I can make the payment
in time.
Hoping for an early action,
Thanking you,
Yours faithfully,
Shah Rukh Khan
3695 Ballimaran, Delhi - 110 006
* This letter has few errors, which will be corrected in Word 2007

Figure 9.1

LOVELY PROFESSIONAL UNIVERSITY 83