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Educational Management Dinesh Kumar, Lovely Professional University

Notes Unit 9: Controlling and Staffing: Process, Means and

New Practices, Group Dynamics and Motivation

CONTENTS
Objectives
Introduction
9.1 Meaning of Controlling
9.2 Characteristics of Controlling
9.3 Process of Controlling
9.4 Meaning of Staffing
9.5 Nature of Staffing
9.6 Process of Staffing
9.7 Importance of Staffing
9.8 Current Trends in Controlling and Staffing

9.9 Group Dynamics in Controlling and Staffing
9.10 Motivation in Controlling and Staffing
9.11 Summary
9.12 Keywords
9.13 Review Questions
9.14 Further Readings

Objectives

The objectives of this unit can be summarised as below :
• To explain about the Meaning and Characteristics of Controlling
• To describe about the Process of Controlling
• To discuss about the Meaning and Nature of Staffing
• To explain about the Process of Staffing
• To discuss about the Importance of Staffing
• To explain about the Current Trends in Controlling and Staffing
• To describe about the Group Dynamics in Controlling and Staffing
• To discuss about the Motivation of Controlling and Staffing

Introduction

Controlling and staffing are common words you hear everyday in relation to various operations or,
activities. Generally the use of the term Control creates an impression of imposition to many people.
But this impression comes when we approach it in a negative way. If we look at control in a positive
way it gives a different meaning. Control is one of the major management functions. It is the process
of monitoring activities in such a way so that the organisational objectives can be accomplished.

110 LOVELY PROFESSIONAL UNIVERSITY