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Educational Management


                   Notes          3.  Grouping and sub-dividing the work within each function : In this step, it is decided how
                                     best the activities can be grouped on the basis of similarity or relatedness. The activities of a
                                     production department, for example, can be divided into a number of workshops where
                                     production will actually take place. Besides, separate sections may be created for such production
                                     related activities as quality control and repairs. The activities of other departments can similarly
                                     be sub-divided. This division and sub-division of activities goes on till individual positions
                                     have been created for performing all types of work in an organization. The reasons of dividing
                                     and sub-dividing functions and activities are as follows :
                                     (i)  The total work may be so large that it cannot be done by a single individual or by a few
                                         persons.
                                     (ii) If the work is divided into smaller units, it becomes easy to assign work to individuals who
                                         have the necessary skill and knowledge to perform the, work efficiently.
                                  4.  Establishing relationship among individuals and groups : Heads divide activities to increase
                                     efficiency and to ensure that work is properly done. The activities which are performed by
                                     persons holding different positions must be related. The responsibility, authority and
                                     accountability of each person must be well defined. This is necessary to avoid conflict and
                                     confusion and to ensure that work is performed as planned. Establishing relationships among
                                     individuals and groups is, therefore, an important aspect of the organizing process. It would be
                                     useful at this stage to explain the meaning of responsibility, authority, and accountability.
                                     (i)  Responsibility : Responsibility is the obligation of a  subordinate to perform the assigned
                                         duties. When subordinate accepts duties, he has to perform those duties in the manner
                                         desired by the superior. Duties are assigned to subordinates when a manager has to share
                                         the work with them.
                                     (ii) Authority : When a person is given certain duties to perform, he must be given necessary
                                         authority also. Otherwise, he will not be able to do the work. A typist, for example, cannot
                                         do the typing job if he is not given the right to use facilities such as a place to sit in, a table,
                                         a chair, a typewriter, typing and carbon papers. etc. Authority includes the right to take
                                         decision, right to issue orders and the right to take action if orders are not carried out. An
                                         engineer responsible for the construction of a bridge has the authority to command his
                                         subordinates, procure the needed material, seek assistance of architects and other experts
                                         in the completion of the project. No person should be given any authority unless certain
                                         duties have been assigned to him. Authority should always follow responsibility.




                                                                    General Manager



                                                                   Production Manager

                                                   Authority                          Responsibility
                                                                    Superintendent



                                                                      Foremen



                                                                      Workmen






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