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Unit 7: Remuneration and Incentives




                                                                                                Notes
             The  additional  targets  might  require  the  consultant  to  document  the  range  of  suitable
             products discussed with the client and the reason for the final choice out of these. Consultants
             would only qualify for commission on satisfactory completion of these details - which will
             be open to scrutiny during file checks and/or if sale statistics suggest undue emphasis of a
             broker selling one product type. By making consultants aware that MI will monitor sales of
             individual product by consultant the firm will further encourage them to consider a wider
             range of similar products and be ready to justify the final choices they make.
             Complaints
             On the complaints side, a simple reward programme to encourage staff to suggest ways
             to  prevent  complaints  re-occurring  would  benefit  both  customers  and  the  broker.  The
             reward programme could include points for the number of recommendations made and
             a financial reward where a recommendation is implemented and shown through MI to
             reduce complaints and improve service in that area.

          7.4 Summary


          z z  Wages as a means of providing income for the workers become the only source of income
               which determines their economic survival in the society, so they try to force the employers
               to follow a method of wage or remuneration payment.

          z z  Fair wages is that wages which the labour gets for his work which is just near to minimum
               wages and living wages. Generally, current rate of wages, being paid in the organisation
               are known as fair wages.

          z z  With a view to bring about improved relations between labour and management in modern
               age and effort has been made that labour should get a fair deal at the hands of managers
               of organisations.

          z z  With  this  end  in  view,  however,  various  proposals  were  under  taken  at  the  industries
               conference in 1947 as a resolution known as the industrial truce resolution was passed.

          z z  And the three basic methods of wage payment or remuneration, i.e. time rate method,
               piece rate method and incentive plans or schemes explain well in detail the remuneration
               and incentives.

          7.5 Keywords


          Differential Rate: An amount added or deducted from base rate.
          Group Bonus: An incentive wage divided among a number of workers.
          Living Wages: A wage enough to maintain a normal standard of living.
          Nominal Wages: Average wage.
          Payroll Statement: Statement disclosing the details of the employees.

          Real Wages: True values of wage.

          7.6 Review Questions

          1.   Describe the methods of remunerating labour. State the merits and demerits of each method.
          2.   Discuss the advantages and disadvantages of the piece rate method of payment of wages.
               Do you consider that workers remunerated by reference to this method should be required
               to maintain time records?




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