Page 260 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Managing Human Element at Work

Notes Fill in the blanks:
9. Communication is one of the key .......................... required for both personal development
and career advancement.
10. .......................... allows you to strengthen your body, keep your muscles up, and be
more productive.
11. .......................... used for create and manage task list.
12. An individual model of change gives them a tool that can be used to mange these
.......................... changes.
13. .......................... change model provides a way to access where the individuals in the
organization are related to the change and how to help them more forward.

11.9 Summery

• Self-managing teams is a term used to describe a form of organisation in which the
employees at the operational level are given a number of tasks collectively which is
traditionally carried out by managers and staff members.
• Self-management as a treatment that combines biological, psychological and social
intervention techniques, with a goal of maximal functioning of regulatory processes.
• Human behaviour is complex and every individual is different from another, the
challenge of an effective organization is in successfully matching the task, the manager
and the subordinate.

• Self-management skills are those abilities that allow an employee to feel more
productive when doing daily routine regardless of the working environment.
• Change management is the process, tools and techniques to manage the people-side
of business change to achieve the required business outcome and to realize that
business change effectively within the social infrastructure of the workplace.

11.10 Keywords

Attitude: An attitude is the abstract learnt response of an individual’s entire cognitive
process over a period of time. It is experienced as a quick response to a familiar situation
without any deep reasoning; it forms the basis of biases and attribution errors.
Dispositional attribution: Attribution is the process of observing behaviour and then
determining its cause based on individual’s personality or situation. Attribution based on
personality is due to internal causes and is termed as dispositional attribution.
Distinctiveness: It is the extent to which the individual’s behaviour can be attributed to
situations or to his personality.

Personality: Personality refers to the relatively stable pattern of behaviours and consistent
internal states that explain a person’s behavioural tendencies.
Selective perception: It is the process of selecting only the information that supports our pre-
existing belief system, thereby eliminating the discomforting information.

1. In groups of four each, conduct a survey in an organization to study
the personality profiles of junior, middle and top-level managers.
2. Draw the chart of four cognitive styles.

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