Page 308 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Managing Human Element at Work

Notes 9. High morale may well be associated with low ..............................

(a) conductivity (b) electivity
(c) productivity (d) None of these.
10. Morale is .............................. elusive and baffling phenomenon.
(a) low (b) highly
(c) medium (d) None of these.

Fill in the blanks:
11. Synergy is a positive force in groups that occurs when ................... stimulate new solutions.
12. Morale in the sense of of confidence and ................... for the job performance.
13. Productivty may only be peripherally related to ................... .
14. The job itself is thus a source of satisfaction and any improvement in direation is likely
to ................... affect people’s morale.

13.11 Summary

• Motivation represents “those psychological processes that cause the arousal, direction,
and persistence of voluntary actions that are goal-oriented”.
• Motivation is also influenced by the individual’s perceived chances of obtaining various
outcomes as a result of accomplishing performance goals.
• Leadership is a process of influencing on a group in a particular situation at a given
point of time and in a specific set of circumstances that stimulates people to strive
willingly to attain organizational objectives, giving them the experience of helping attain
the common objectives and satisfaction with the type of leadership provided.
• Leadership style refers to the behaviour pattern adopted by a leader to influence the
behaviour of his subordinates for attaining the organizational goals.
• The importance of leadership in an organization cannot be denied. People working in an
organization needs individuals (leaders) who could be instrumental in guiding the efforts
of groups of workers to achieve goals and objectives of both the individuals and the
organization.
• A committee is a small group of people formed from a larger group of employees
assigned with a particular task.

• In relation to job, morale may be defined as the extent to which an individual perceives
satisfaction of his needs as stemming from his total job situation.

13.12 Keywords

Communication Skill: A leader should have the ability to persuade, inform, stimulate, direct
and convince his subordinates. To achieve this, a leader should have good communication
skill. Good communicators seem to find all responsibilities easier to perform because they
relate to others more easily and can better utilize the available resources.
Conceptual Skill: Conceptual skills are skills that utilize the ability of a human to form concepts.
Such skills include thinking creatively, formulating abstractions, analyzing complex situations,
and solving problems.
Leadership: Leadership has been described as the “process of social influence in which one
person can enlist the aid and support of others in the accomplishment of a common task”.

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