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Managing Human Element at Work Amit Kumar Sharma, Lovely Professional University

Notes

Unit 14: Quality of Work Life

CONTENTS
Objectives
Introduction

14.1 Quality of Work
14.1.1 Quality of Work Life (QWL)
14.1.2 Effects of Quality of Work Life
14.1.3 Scope of Quality of Work
14.1.4 Approaches to Improve Quality of Work
14.1.5 Impact of Quality of Work in Organizational Climate
14.1.6 Requirements of Quality of Work
14.2 Quality Circles

14.2.1 Objectives of Quality Circles
14.2.2 Problems of Quality Circles
14.2.3 Historical Background
14.2.4 Advantages of Quality Circles
14.2.5 Phases in the Life of a QC Programme
14.2.6 Conditions Necessary for Making Quality Circles Effective

14.3 Social Security
14.3.1 Social Security in India
14.3.2 Drawbacks of Social Security Schemes in India
14.3.3 Laws and Acts
14.4 Health and Safety
14.4.1 Concept of Industrial Health
14.4.2 Industrial Accident
14.4.3 Accident Prevention

14.4.4 Occupational Disease
14.4.5 Provisions under the Factories Act, 1948
14.5 Labour Welfare
14.5.1 Need for Labour Welfare
14.5.2 Principles of Labour Welfare
14.5.3 Provisions of Factories Act Regarding Labour Welfare

14.6 Job Satisfaction
14.6.1 Determinants of Job Satisfaction

304 LOVELY PROFESSIONAL UNIVERSITY