Page 309 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Unit 13: Motivation and Morale

Morale: It is an intangible factor and relates to the conditions of an individual or group with Notes
regard to its determination, confidence, and enthusiasm in the performance of duty.
Motivation: It is at the heart of how innovative and productive things are done within work
organizations.

Social Skill: A social skill is any skill facilitating interaction and communication with others.
Social rules and relations are created, communicated, and changed in verbal and nonverbal
ways. The process of learning such skills is called socialization.

1. Make a list of some great leaders in India. Write their characteristics.
2. Give a live example to show that how leadership works.

13.13 Review Questions

1. Define motivation. Discuss the challenges.
2. Explain the process models of motivation.
3. Define leadership. Discuss about issues.

4. What are the skills that a leader should possess?
5. What are the differences between leadership and management?
6. What is the importance of leaders in an organization?
7. Explain the functions of a leader.
8. What do you mean by group decision-making?

9. Explain the characteristics of leadership.
10. What do you mean by morale?
Answer to Self Assessment

1. (a) 2. (b) 3. (a) 4. (c) 5. (d)
6. (b) 7. (a) 8. (c) 9. (c) 10. (b)
11. group member 12. enthusiam 13. morale

14. favourably

13.14 Further Reading

Management and Supervision in Law Enforcement, by Kären M. Hess, Christine
Hess Orthmann, Shaun Edward LaDue.

www.iimm.org/.../12_an-introduction-of-motivation-and-morale.htm

LOVELY PROFESSIONAL UNIVERSITY 303