Page 152 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Planning and Managing IT Infrastructure

Notes Electronic Data Interchange (EDI): Electronic Data Interchange is the computer-to-
computer exchange of routine business data between trading partners in standard data formats.
E-governance: E-governance is the use of a range of modern Information and Communication
Technologies (ICT) such as Internet, Local Area Networks, mobiles etc. by Government to
improve the effectiveness, efficiency, service delivery and to promote democracy.

E-tailing: E-tailing is the selling of retail goods on the Internet.

8.7 Review Questions

1. What is e-business? Explain with example.
2. Why do we need e-business? Discuss.

3. Elucidate the concept of B2B e-business. Also give examples.
4. How B2C e-business led to the growth of public access to the Internet? Explain.
5. Make distinction between B2C (business-to-consumer) and C2C (consumer-to-consumer)
e-business.
6. What is e-governance? Discuss some specific applications of e-governance.
7. Discuss the advantages of e-business.
8. Describe the issues related with e-business.
9. Classify different types of websites that can be used as a B2B website.

10. In addition to buying and selling products, e-business may also handle other traditional
business aspects. Comment.

Answers: Self Assessment

1. E-business 2. B2B (business-to-business)

3. Business to Consumer (B2C) 4. Customer to Customer (C2C)
5. e-procurement 6. Brokering sites
7. Information and Communication Technologies (ICT)
8. e-governance 9. government-to-government

10. False 11. True
12. True 13. False
14. True 15. True

8.8 Further Readings

Books Brian Stanford-Smith. (2000). E-Business: Key Issues, Applications and Technologies,
IOS Press
Colin Combe. (2012), Introduction to e-Business, Routledge
Lisa Harris. (2003). E-business Fundamentals, Psychology Press
Toby J. Velte. (2001), E-Business: a beginner’s guide, Osborne

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