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Planning and Managing IT Infrastructure                         Avinash Bhagat, Lovely Professional University




                   Notes                               Unit 9: Mobile Commerce

                                    CONTENTS
                                    Objectives
                                    Introduction

                                    9.1  Concept of M-Commerce
                                         9.1.1  Advantages of M-Commerce
                                         9.1.2  Disadvantages of M-Commerce
                                    9.2  Mobile Commerce Framework
                                    9.3  M-Commerce Applications
                                    9.4  Growth Trends in M-Commerce
                                         9.4.1  Mobile Search
                                         9.4.2  Mobile Display
                                         9.4.3  Location-based Services
                                         9.4.4  Quick Response (QR) Codes
                                         9.4.5  Augmented Reality
                                    9.5  Summary

                                    9.6  Keywords
                                    9.7  Review Questions
                                    9.8  Further Readings

                                  Objectives

                                  After studying this unit, you should be able to:
                                       Define the concept of mobile commerce
                                       Identify the advantages and disadvantages of m-commerce
                                       Describe the framework of m-commerce
                                       Discuss m-commerce applications
                                       State the growth trends of m-commerce

                                  Introduction

                                  Mobile Commerce is any transaction, involving the transfer of ownership or rights to use goods
                                  and services, which is initiated and/or completed by using mobile access to computer-mediated
                                  networks with the help of an electronic device. Mobile commerce (m-commerce) is creating
                                  entirely new opportunities both for mobile devices and services. So, we can say that m-commerce
                                  means transactions using a wireless device and data connection, which result in the transfer of
                                  value in exchange of information, services, or goods. An m-commerce transaction is defined as
                                  any type of transaction of an economic value that is conducted through a mobile device that uses
                                  a wireless telecommunications network for communication with the e-commerce infrastructure.
                                  M-commerce differs partially from e-commerce (electronic commerce) due to the special
                                  characteristics and constraints the mobile devices and wireless networks have. Known as next-





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