Page 212 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Planning and Managing IT Infrastructure

Notes 12.7 Review Questions

1. What is business intelligence? Discuss the need of business intelligence.
2. Explain the concept of business intelligence data warehouse.

3. What are the steps included in business intelligence data warehouse process? Discuss.
4. Discuss the key trends included in business intelligence data warehouse.
5. What are business intelligence tools? Classify business intelligence tools into different
categories.
6. What is a business intelligence reporting tool? Describe the most common applications
used for a reporting tool.

7. Explain the concept of Business Performance Management.
8. Business Performance Management produces actionable results through business
intelligence. Comment.

9. Make distinction between query tool and data mining tool.
10. Describe the concept of multidimensional analysis tools. Also give examples.

Answers: Self Assessment

1. Business Intelligence (BI)
2. decisions support system
3. data warehouse

4. On-line Transaction Processing (OLTP)
5. Information
6. software
7. query

8. data mining
9. multidimensional analysis
10. Digital dashboards
11. ETL

12. Metadata
13. Business Performance Management (BPM)
14. Implementation
15. enterprise-wide

12.8 Further Readings

Books Anandarajan, Murugan. (2003). Business Intelligence Techniques, Springer.

Sabherwal, Rajiv (2010). Business Intelligence, John Wiley & Sons.

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