Page 44 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Planning and Managing IT Infrastructure

Notes 2.4 Keywords

Core Competency Analysis: Core Competency Analysis provides a review format useful in
identifying the need for improvement in key strategic activities, practices and systems.

Evaluation: The evaluation process provides a clinical check-up on the progress of the business
compared to both the near term business plan and the long-term strategic plan.
Market Segments: Market segments are groups of customers who exhibit similar buying decision
processes.
Mission Statement: The mission statement describes who we are and what we do as a company.
Planning workshop: The planning workshop provides workbooks and templates for each
participant, the use of group decision making technology, and the facilitation by a seasoned
professional.
Strategic planning: Strategic planning is a tool for organising the present on the basis of the
projections of the desired future.

SWOT: SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis is a valuable, proven,
effective tool to use in the discovery and evaluation stage of strategic planning.
Vision Statement: The vision statement is the owner’s view of where the enterprise should be in
the future.

2.5 Review Questions

1. What is strategic planning? Explain with examples.
2. Describe the relationship of strategic planning with IT. Give examples.

3. Elucidate the concept of strategic planning process with example.
4. List the steps included in strategic planning process.
5. What are the components of an IT strategic plan? Discuss.
6. Discuss the problems faced during strategic planning process.
7. Make distinction between current situation analysis and segmentation analysis.

8. Core Competency Analysis provides an opportunity to insightfully look at the skills,
processes and systems of the company. Comment.
9. Explain the concept of Key Success Factors with examples.

10. Describe the use of balanced scorecard with examples.

Answers: Self Assessment

1. Strategic planning 2. Business
3. Issues-based 4. Goals-based
5. technology 6. mission

7. vision 8. segmentation analysis
9. SWOT 10. Core Competency
11. Key Success Factors 12. strategic

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