Page 97 - SOFTWARE TESTING & QUALITY ASSURANCE

Software Testing and Quality Assurance

Warranty/Registration
Warranty cards are filled by users to register the software. This mainly deals with the terms and
conditions for using the software. In many software products, the registration is done when the user
tries to install the software. The information presented has to be easily understood by the user.
End User License Agreement (EULA)
EULA is a legal license document. The customer has to agree and follow the terms and conditions
defined in the license document. The details of the license will sometimes be printed on the envelope or
package of software CD or it appears as pop up while installing the software. Figure 7.1 shows an
example of EULA which pops up while installing the Google’s Chrome browser.

Figure 7.1: Chrome End User License Agreement

Source:http://www.google.com/chrome/eula.html?hl=en&brand=CHNG&utm_source=en-
hpp&utm_medium=hpp&utm_campaign=en&installdataindex=homepagepromo

The user has to read the license terms and conditions carefully before using the

software, since software licensing is a legal document that every user must know.
Since the vendor or manufacturer can sue the user for any misuse of the software, the

conditions of the agreement should be presented in an unambiguous way to the user.

The license of Windows Operating System (OS) software clearly states that
duplicate copies of its software should not be made or sold or used.

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