Page 164 - DMGT302_FUNDAMENTALS_OF_PROJECT_MANAGEMENT

Unit 9: Evaluation and Termination

Notes

Case Study Axis Bank Centralizes Information, Achieves

Significant Project Visibility

ollowing significant growth and a corresponding increase in the number of projects
needing to be managed, Axis Bank wanted to improve its project and resource
Fmanagement methodologies. It also wanted a centralized repository for internal
project information to help executives better manage resources and make more informed
decisions. The bank implemented the Microsoft Enterprise Project Management (EPM)
solution, which includes Microsoft Project Server 2010, Microsoft Project Professional
2010, and Microsoft SharePoint Server 2010. The EPM solution has streamlined total work
management, provided better accountability, increased employee efficiency and
involvement, and simplified reporting. It has also significantly improved project visibility
and better resource management. In addition, standardized project management processes
have enhanced collaboration across the IT delivery teams.
Situation

Axis Bank was the first of the new private banks to have begun operations in 1994, after the
Government of India allowed new private banks to be established. The bank was promoted
jointly by the Administrator of the specified undertaking of the Unit Trust of India
(UTI - I), Life Insurance Corporation of India (LIC), General Insurance Corporation of
India (GIC), and the other four PSU insurance companies, i.e., National Insurance Company
Ltd, The New India Assurance Company Ltd, The Oriental Insurance Company Ltd, and
United India Insurance Company Ltd.

Headquartered in Mumbai, India, the bank has a wide network of over 1,200 branches and
7,500 ATMs. It has strengths in both retail and corporate banking and is committed to
adopting the best industry practices internationally in order to achieve excellence.
Axis Bank IT Projects Management Office (PMO) had a primary objective of recording,
monitoring, and reporting on IT Projects delivery. The IT PMO was looking for adequate
visibility into all aspects of IT projects such as schedules, resource allocations, and projects
delivery status.

RVS Sridhar, President IT and Retail Banking Operations, Axis Bank, says, “We wanted an
enterprise wide view of schedules, resources, and progress on IT projects throughout the
organization, with emphasis on a robust and transparent project governance model. “
Solution
To overcome these challenges, Axis Bank wanted a unified project management system
that offered greater business analysis and planning capabilities. The bank determined that
an EPM solution would enable it not only to standardize and improve resource allocation
and planning, but also to centralize all information relating to project management. It
ultimately chose the Microsoft EPM solution because it best met the requirements.
The Microsoft EPM solution includes Microsoft Project Server 2010, Microsoft Project
Professional 2010, and Microsoft SharePoint Server 2010. The solution intelligently
manages the entire project lifecycle. Capabilities include work management, resource
and investment management, portfolio optimization, quality management, and business/
intelligence reporting. “The EPM solution gives us what we need,” says Subhakanta

Contd...

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