Page 166 - DMGT302_FUNDAMENTALS_OF_PROJECT_MANAGEMENT

Unit 9: Evaluation and Termination

Notes
and analysis features that can be accessed across the organization. As a result, we will be
able to optimize the project management process by facilitating communication, effectively
managing projects and resources, and generating complete and up-to-date reports.”
Better Organizational Visibility

Axis Bank is using Project Server as a centralized repository for internal project data. The
bank now has much clearer visibility into its tasks, resources, issues, and deliverables.
Currently, the CIO, project managers, and team leaders are using the solution to track
projects and find out where things are and who’s working on what. “Our goal was to have
all metadata associated with a project in one place. We have achieved our goal of complete
visibility of the projects in a single solution. Going forward, we intend to use the platform
to manage and measure the progress on all projects.” Subhakanta Satpathy, Senior Vice
President IT and CIO of Axis Bank says, “I would say we have achieved significant insight
into our IT projects.”
Improved Resource Management
At Axis Bank, the IT department was frequently approached with new project requests and
swiftly acting upon them was always a priority. With Project Server 2010, the bank will
have the ability to manage its resources optimally.
With the EPM solution, managers will be able to check for resources in a single place.
Employees can quickly see who is busy and who is available for work. “The solution will
facilitate our decision making on resource requirements and capacity planning for IT
projects. This will help us better manage our projects portfolio,” says R Mani, Vice President
IT, Axis Bank.

Enhanced Collaboration
With the integration of the Microsoft EPM with SharePoint Server, Axis Bank gains a
powerful and centralized tool to help its team members collaborate. SharePoint Server
allows employees easy access to important project plans, documents, and reports. It
provides an enhanced platform for team collaboration. “With SharePoint Server, we can
easily access and manage project information in one place,” adds Subhakanta Satpathy.
“By streamlining the collaboration process, team members work together more closely
and execute faster on project timelines.”
The senior management has a consolidated, as well as drilled down views of all the IT
projects running at the bank. They can now also view the specific category of a project, like
delayed projects, high-risk projects, etc.
Question

Analyse the case and discuss the case facts.
Source: http://www.microsoft.com/india/casestudies

9.7 Summary

Ideally, a project process review should be conducted by an independent examiner, who
can remain objective in the assessment of information.
The process review must be conducted in a spirit of learning, rather than in a climate of
blame and punishment.
If people are afraid that they will be “strung up” for problems, then they will hide those
problems if at all possible. Even so, openness is hard to achieve.

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