Page 222 - DMGT304_EVENT_MANAGEMENT

Unit 9: Staffing

When you hire stagehands or technicians through an agency or broker, they are theoretically Notes
employees of that agency.

Technically, you could still be sued if the injured worker’s agency is uninsured or if your
direction somehow contributed to the injury.

9.12 Keywords

Staffing: Staffing encompasses individuals such as servers, coat checkers, drivers, special needs
assistants, valet parking attendants, customer information agents, and ticket-takers.
Labour laws:Laws pertaining to labours/workers.
People Business: Event Management is a people business.

Service Professionals: These are much more than just smiling faces.
9.13 Review Questions

1. What is meant by staffing?
2. What is adequate staffing?
3. What is the impact of inadequate staffing?
4. “Event management companies bring out their team on-site and off-site to staff every
aspect of considered event.” Discuss.
5. “Event Management is a people business.” Discuss.
6. What is event agency?

7. What is event agency meant for?
8. Who are service professionals?
9. “Service professionals are much more than just smiling faces.” Discuss.

10. ”An agency provides better defense against liability for the employer.” Discuss.
Answers: Self Assessment

1. diverse 2. number of guests
3. on-site 4. experienced
5. Staffing 6. people
7. expertise 8. fast-paced

9. much more 10. Service professionals
11. True 12. True
13. True 14. True
15. True

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