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Unit 11: Operations, Logistics, Safety and Security Management

goods and/or services. It involves the responsibility of ensuring that business operations are Notes
efficient in terms of using as few resources as needed, and effective in terms of meeting customer
requirements. It is concerned with managing the process that converts inputs (in the forms of
materials, labor, and energy) into outputs (in the form of goods and/or services). The relationship
of operations management to senior management in commercial contexts can be compared to
the relationship of line officers to highest-level senior officers in military science. The highest-
level officers shape the strategy and revise it over time, while the line officers make tactical
decisions in support of carrying out the strategy. In business the limitations between levels are
not always distinct; tactical information dynamically informs strategy, and individual people
often move between roles over time.
Logistics is the management of the flow of resources, not only goods, between the point of
origin and the point of destination in order to meet the requirements of customers or corporations.
Logistics involves the integration of information, transportation, inventory, warehousing,
material handling, and packaging, and often security. Today the complexity of production
logistics can be modeled, analyzed, visualized and optimized by plant simulation software, but
is constantly changing. This can involve anything from consumer goods such as food, to IT
materials, to aerospace and defense equipment.

Event operations and logistics is where all the time spent planning the event comes together in
the execution of the event. It includes:

Site Layout
Map designs
Set up and tear down
Overall event management
Event management is particularly challenging from an operational viewpoint. Many events are
staged on sites where everything has been set up over a 24-hour period, with all the elements
carefully synchronized. In contrast, many other events require years of planning; large
convention bids are often won for prescribed no. of years before the event is held. It basically
entails managing the littlest details with the biggest intentions.

Every decision you make, every partnership you create, and every piece of information you
collect throughout the planning phase translates into a logistical requirement at your conference.
Operations and logistics management are the cornerstone of every event.
When done perfectly, operations are smooth, program transitions are seamless and audience
are more than satisfied.

11.1.1 How it is done?

From the beginning, conferences requirements are tracked and managed multiple vendor
services to develop an event.
As the launch approaches, operational processes, volunteers are prepared, activities, facility
staff, vendors, and partners in anticipation of the event are managed.
Personnel help plan and facilities are coordinate and catering needs are also serviced.
Audio/visual vendors and volunteers are managed to ensure conference to be ideal, on-
time, and within budget.
Strong technological expertise are looked to manage and build various event components.

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