Page 292 - DMGT304_EVENT_MANAGEMENT

Unit 14: Careers in Event Management

Notes

Notes What is Hospitality management?
Service industry can only progress when there is proper management of work. Whatever
kind of services you provide, they can be up to the mark with proper planning as well as
management. Here where the need of hospitality management candidate arises. Such
candidates are expert in analyzing situation and managing several tasks using intellectual
strategies. Entertainment is one part of hospitality industry which includes services related
to restaurants, clubs, bars, etc. Another is tourism part which includes everything that
relates to accommodation.
Knowledge and effort is the perfect combination required to enter in to the field of
hospitality management. Services industry is formed by the people and for the people, so
here it is important for an individual to have good bunch of skills.
Beneficial Aspects of Hospitality Management
Accommodation and restaurant are not just two aspects of hospitality management. These
are the broad terms which include many services such as:
Housekeeping services
Concierge services
Receptionist
Bar tenders
Day care givers

Lifeguards
Waiter
Croupiers
Selling eatables
Guides
Restaurant package management
Online services
Services are many which relates with hospitality and these are incredible part of service
industry. Without good housekeeping services hotel cannot gain good reputation, similarly
without good food a restaurant cannot make business. So in this way hospitality industry
somewhere rules the area of management.
Along with degree one need to have interpersonal skills to deal with different people in
different situation. Being aggressive will not help them to achieve success so make sure to
keep self cool in every situation. Here are some of the qualities one need to have to
achieve success in the field of hospitality management:

Be positive person
Show enthusiasm towards work
Good command over different languages
Capability to handle different type of people
Good networking skills
Contd....

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