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Amit Kumar Sharma, Lovely Professional University Unit 10: Emotions and Perception

Unit 10: Emotions and Perception Notes

CONTENTS
Objectives
Introduction
10.1 Theories of Emotions
10.1.1 Affective Events Theory
10.1.2 Emotional Intelligence
10.1.3 EI and Job Performance

10.2 Perception
10.2.1 Factors Influencing Perception
10.2.2 Frequently used Shortcuts in Judging Others
10.2.3 Perceptions and its Application in Organisation
10.2.4 Myers-Briggs Type Indicator
10.3 Attribution
10.3.1 Internal and External Attributions
10.3.2 Attribution Theory
10.3.3 Attributional Biases

10.4 Summary
10.5 Keywords
10.6 Self Assessment
10.7 Review Questions
10.8 Further Readings

Objectives

After studying this unit, you will be able to:
Discuss theories of emotions
State the affective events theory
Describe the concept of emotional intelligence

Explain the nature of perception and its application in work place
Know the myers-briggs type indicators

Introduction

An emotion is a mental and physiological state associated with a wide variety of feelings,
thoughts, and behavior. Emotions are subjective experiences, or experienced from an individual
point of view. It is often associated with mood, temperament, personality, and disposition.

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