Page 210 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Unit 9: Learning, Attitudes and Values

Although individuals vary in their value systems, when they share similar values at work, the Notes
results are positive. This means that organisations recruiting job candidates should pay careful
attention to an individual's values.

Did u know?
Q. What are the similarities and dissimilarities between Values and Attitudes?
Ans. Similarities: The similarities between values and attitudes are:
1. Both are learned or acquired from the same sources – experience with people, objects
and events.

2. Both affect cognitive process and behaviour of people.
3. Both are durable, deep rooted and difficult to change.
4. Both influence each other and more often than not, are used interchangeably.
Dissimilarities: The dissimilarities in the attitudes and values are:
Attitudes:
1. They exhibit predisposition to respond.
2. They refer to several beliefs relating to a specific object or situation
3. Attitudes are the offshoot of one's personal experiences.
Values:

1. They exhibit judgemental ideas in relation to what is right.
2. They refer to single beliefs focussed on objects or situations.
3. They are derived from social and cultural mores.

Caselet Sample Workplace Value-based Actions

f you value integrity and you experience a quality problem in your manufacturing
process, you honestly inform your customer of the exact nature of the problem. You
Idiscuss your actions to eliminate the problem, and the anticipated delivery time the
customer can expect. If integrity is not a fundamental value, you may make excuses and
mislead the customer.

If you value and care about the people in your organisation, you will pay for health
insurance, dental insurance, retirement accounts and provide regular raises and bonuses
for dedicated staff. If you value equality and a sense of family, you will wipe out the
physical trappings of power, status, and inequality such as executive parking places and
offices that grow larger by a foot with every promotion.
You know, as an individual, what you personally value. However, most of you work in
organisations that have already operated for many years. The values, and the subsequent
culture created by those values, are in place, for better or worse.
If you are generally happy with your work environment, you undoubtedly selected an
organisation with values congruent with your own. If you're not, watch for the disconnect
between what you value and the actions of people in your organisation.
Contd....

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