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Unit 13: Communication and Leadership
12. Assuming that nobody can be equally competent on all grounds, what should a leader try Notes
to excel in among human skills, conceptual skills, technical skills and personal skills and
why?
13. Is following the rule of minimum exposure to accountability the right kind of attitude? If
yes, in which situations it would result in negative?
14. It is well known maxim that leadership is what a leader shows. What according to you is
leadership?
Answers: Self Assessment
1. Halo Effect 2. Feedback
3. Message 4. Gestures
5. Public 6. motivating
7. confidence 8. Directive
9. unequal 10. task-centered
13.16 Further Readings
Books Managerial Effectiveness, ICFAI Centre for Management Research.
PG Aquinas, Organisational Behavior, Excel Books, New Delhi.
Robert Kreitner and Mamta Mohapatra, Management, Biztantra.
Steven H McShane and Mary Ann Von Glinow, Organisational Behavior, Tata
McGraw Hill.
Online links www.c-pal.net/course/module3/pdf/Week1_Lesson7
www.tpub.com/content/administration/.../css/14300_46.htm
soft-skills-development.suite101.com/.../communication_model
www.managementstudyguide.com/grapevine_communication.htm
www.ehow.com/how_2060517_develop-interpersonal-skills.html
ezinearticles.com/?Developing...Interpersonal-Skills...
www.citehr.com/120320-role-responsiblities
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