Page 26 - DMGT516_LABOUR_LEGISLATIONS

Unit 1: Labour Welfare and Concept

Notes
Balbir: Sir, first listen to me and then decide. This Madan has run amuk. Kal Ka Chokra, he
thinks he is Hitler. This morning the security staff did not allow two workers of my
section in. Somehow I came to know. I left the section and went to see the security officer.
With great difficulty I managed to get the two workers punch their cards and join duty. On
my return I saw Madan fuming and fretting. In a derogatory tone he started shouting at
me. When I could stand it no longer I also raised my voice and told him to go and report
against me.
Raju: Look! Balbir you are a responsible union official. You should not have created the
scene. After all a supervisor has to ensure discipline. I am sorry you have set a bad
example for other workers. How do you want me to proceed? Madan is very sore at being
insulted in the presence of so many workers. I have to do something so that such incidents
do not occur again.
Questions

1. Who is at fault and why?
Ans. Both, Balbir and Madan are at fault. They both should have understood that they
are on floor and therefore they should not shout at each other and create a scene.
This kind of a situation has bad impact on other workers too. They loose
concentration and their minds divert to such incidents. If there was something
wrong on the floor, Madan should have talked to Balbir politely and assertively.
Even, Balbir could have controlled the situation and reported the matter to Raju, if
Madan was really at fault first. They both should have discussed the situation
before getting into any sorts of arguments.
2. Do you think unionised employees require a different kind of treatment on matters
relating to discipline?
Ans. On ethical or moral grounds no, but the union employees have a different
temperament so they should be dealt with smart tactics and assertiveness. They
can create havoc in the organisation if they feel insulted. One should be tactful and
watchful before getting into any arguments with them.
3. What should Raju do now to check both Madan and Balbir from going to the street
in future?

Ans. Raju should call Balbir and Madan and sort out their differences. They should meet
and discuss the situation in front of him. He is best person to advise them not to
carry this forward in the interest of the organisation.

Source: VSP Rao, Human Resource Management: Text and Cases, Second Edition, Excel Books, New Delhi.
1.14 Summary

ILO standards have influenced Indian Labour Legislation, directly and indirectly.
The blueprint of our labour policy is based on ILO's Standards.
The Indian Labour Conference and Standing Labour Committee – resemble the two main
structures of ILO.
Influence of ILO has been perceptible in Labour Legislations in India.
Labour welfare is an important aspect of the factory life.

Role and responsibility of welfare officers are clearly defined in Acts.

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