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Unit 11: Organisational Change through Performance Management





             Talent Review                                                                      Notes
             Talent review is a mechanism, which provides a platform for a focused, fact-based and
             comprehensive discussion by a panel of higher level executives on performance, potential
             and development of group of subordinates. The whole process puts spotlight on performers

             and identifies high performers (listers) and under performers. For the unit, it helps in
             identifying talent gaps and any challenges affecting the talent pool e.g., development
             shortfalls, retention problems.
             Talent Pools and Review Groups

             Review Groups:  Set of superiors who are presenting/discussing the cases of their
             subordinates. The review group members collectively assess individuals and assess
             performance and potential categories. They take key development and reward decisions
             for individuals and resolve all unit related issues such as high attrition, talent gaps, etc.

             Talent Pools: Set of officers whose cases are being presented and discussed. The talent
             pools will be formed along the business lines impact level wise with adequate functional
             inputs.
             Participants in the Talent Review Process

             Presenter: Presents the case of employees reporting to him/her. Each member of the group
             will have responsibility of a set of cases.
             Chairperson/Owner: Facilitates/co-ordinates the review group. Typically, a person to
             whom all review group members report.
             Guest Invitee: This is optional. The chairman may call a guest invitee. They normally
             provide external perspective on employees e.g., functional superiors. A guest is typically
             the superior of the chairperson who is present toward the end of the review meeting to
             ensure cross calibration.

             HR: It is the HR that facilitates the Talent Review discussions. They help presenters prepare
             the cases of individuals.
             Key Features of Talent Reviews (Inputs and Outputs)
             1.  The annual evaluations have recommendations on performance and potential of
                officers, which are discussed and vetted in the Talent Review.


             2. The final performance and potential category serve as two main inputs to that Talent
                Review. Each superiors who is a part of the review group is expected to go prepared
                with a case before discussing his/her subordinates during the talent reviews.
             3.   The cases have details of past performance, potential, strengths, areas of improvement,
                evidence to support judgements and any other details which may be useful for taking
                decision on officer’s performance and development.

             4.  The review group decides the performance and Potential categories of the offi cers in
                review pool.
             5.  The performance categories are finalized after debating and discussing the offi cer’s

                performance and other areas of contribution by way of relative comparisons and cross
                calibration.
             6.   Once performance and potential categories are decided, officers are then placed on


                performance-potential matrix to decide their classifications as lister, potential star,
                solid performance, etc. All development and rotation decisions are based on these
                classifi cations.
                                                                                 Contd....




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