Page 43 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Performance Management System

Notes Coaches work with performance plans or work plans to keep their employees motivated.

Key performance area includes the identification of priority area to an employee and

subsequent working on the specifi ed area.
The term key results area may be defi ned as general area of outcomes for which a role is
responsible.
The process of performance planning should identify clearly what is expected of the
employee, which in turn provides the opportunity to recognize good performance and
identify areas that need corrective action or added training.

3.8 Keywords

Goal: The purpose toward which an endeavor is directed.

Mission: It defines what an organization is, why it exists, and its reason for being.
Objectives: Something that one’s efforts or actions are intended to attain or accomplish.

Performance: It is behavior and should be distinguished from the outcomes because they can be
contaminated by systems factors.
Vision: A statement giving a broad, inspirational image of the future that an organization is
aiming to achieve.

3.9 Self Assessment

Fill in the blanks:
1. The performances aspect of the plan obtained agreement on what has to be done to achieve
objectives, raise ............................... and improve performance.
2. Performance planning is a ............................... which starts with understanding of
organisational objectives and ends with setting of performance criteria.

3. Performance planning is an integral part of ............................... .

4. ............................... includes the identification of priority area to an employee and subsequent
working on the specifi ed area.

5. The term key results area may be defined as ............................... of outcomes for which a role
is responsible.
6. Key results area areas capture about ............................... of a work role.
7. An organization’s ultimate goals determine its ............................... .

8. Performance objectives and results to be achieved should be focused on results and set in
order of ............................... .
9. Indian companies tend to spend 30% time on ............................... and remaining 70% on
implementation.
State whether the following statements are true or false:
10. MNCs usually spend 60% time on performance planning and the remaining 40% time on
strategy implementation.
11. Key results area areas capture about 90 percent of a work role.

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