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Unit 14: Information Technology in International Business



                                                                                                  Notes
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              Caution  Despite the differences in e-procurement applications, the bottom line is that a
              company must choose one that works for its industry and one that will help make its
              supply chain more efficient if the system implementation is to truly be successful.

            14.1.2 Benefits of Electronic Procurement

                 Reduction in Manpower Cost
                 Reduction in Purchase Cycle Time

                 Wider Choice of Vendors
                 Better Prices for the Purchased Goods
                 Reduction in Transaction Cost
                 Fewer Human Errors

                 Better Relations with the Vendors
                 Better Compliance with Regulations

            14.2 E-Marketing

            Internet marketing, also known as web marketing, online marketing, webvertising, or e-
            marketing, is referred to as the marketing of products or services over the Internet. Internet
            marketing is considered to be broad in scope because it not only refers to marketing on the
            Internet, but also includes marketing done via e-mail and wireless media. Digital customer data
            and Electronic Customer Relationship Management (ECRM) systems are also often grouped
            together under internet marketing.

            Internet marketing ties together the creative and technical aspects of the Internet, including
            design, development, advertising and sales. Internet marketing also refers to the placement of
            media along many different stages of the customer engagement cycle through Search Engine
            Marketing (SEM), Search Engine Optimization (SEO), banner ads on specific websites, email
            marketing, mobile advertising and Web 2.0 strategies.
            In 2008, The New York Times, working with comScore, published an initial estimate to quantify
            the user data collected by large Internet-based companies. Counting four types of interactions
            with company websites in addition to the hits from advertisements served from advertising
            networks, the authors found that the potential for collecting data was up to 2,500 times per user
            per month.

            14.2.1 Types of E-marketing

            E-marketing is broadly divided into the following types:

                 Display Advertising: The use of web banners or banner ads placed on a third-party website
                 or blog to drive traffic to a company’s own website and increase product awareness.
                 Search Engine Marketing (SEM): A form of marketing that seeks to promote websites by
                 increasing their visibility in Search Engine Result Pages (SERPs) through the use of either
                 paid placement, contextual advertising, and paid inclusion, or through the use of free
                 search engine optimization techniques.





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