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Unit 9: Performance Measurement Systems

Answers: Self Assessment Notes

1. Information 2. Performance measures
3. Middle management 4. Lower level management
5. Economic Value Added (EVA) 6. Multiple

7. Market share 8. Value propositions
9. Benchmarking 10. Just-in-time

9.11 Further Readings

Books Anthony, Robert N and Govindrajan, Vijay, "Management Control System", Tata
McGraw Hill.

Kaura, Mohinder N, "Management Control and Reporting System", Response Books.
Maciariello, Joseph A. and Kirby Calvin J., Management Control Systems, 2nd
Edition, Prentice Hall of India Private Limited.

Merchant, Kenneth A, "Management Control System: Text and Cases", Pearson
Education Asia.
Saravanavel, P, "Management Control System", Himalaya Publishing House.

Online links http://www.1000ventures.com/business_guide/mgmt_measurement-
system.html

http://www.bpir.com/what-is-performance-measurement-bpir.com.html
http://www.orau.gov/pbm/pbmhandbook/volume%202.pdf

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