Page 227 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Training and Development System

Notes higher management. It is also called Junior-board of executives system. These committees
discuss the actual problems and different alternative solutions after which the decisions
are taken.
The technique of multiple management has certain advantages over the other techniques.
They are:

(i) members have the opportunity to acquire the knowledge of various aspects of
business,
(ii) it helps to identify the members who have the skills and capabilities of an effective
manager,
(iii) members have the opportunity to participate in the group interaction and thereby
gain the practical experience in the group decision-making,
(iv) it is relatively inexpensive method, and
(v) considerable number of executives can be developed in a short span of time.

Off-the-job Techniques

Because of the fact that on-the-job techniques have their own limitations, these off-the-job
techniques are considered important to fill those gaps. The following are some of the important
off-the-job techniques.
1. The case study

2. Incident method
3. Role playing
4. In-basket method
5. Business game

6. Sensitivity training
7. Simulation
8. Grid training
9. Conferences

10. Lectures
1. The Case Study: Cases are prepared on the basis of actual business situations that happened
in various organisations. The trainees are given cases for discussing and deciding upon
the case. Then they are asked to identify the apparent and hidden problems for which they
have to suggest solutions.

The situation is generally described in a comprehensive manner and the trainee has to
distinguish the significant facts from the insignificant, analyse the facts, identify the
different alternative solutions, select and suggest the best. This whole exercise improves
the participant’s decision-making skills by sharpening their analytical and judging abilities.
2. Incident Method: This method was developed by Paul Pigors. It aims to develop the
trainee in the areas of intellectual ability, practical judgement and social awareness. Under
this method each employee is developed in a group process.

Incidents are prepared on the basis of actual situations which happened in different
organisations. Each employee in the training group is asked to study the incident and to

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