Page 232 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 13: Management Development

new challenges. Indeed, executives have a responsibility to provide training and development Notes
opportunities for their employees so that the employees can reach their full potential.
The team manager development refers to long-term, future-oriented programmes and the
progress a person makes in learning how to manage. Managerial training, on the other hand,
pertains to the programmes that facilitate the learning process and is mostly a short-term
activity to help people to do their jobs better. Organization Development (OD) is a systematic,
integrated, and planned approach to improving the effectiveness of groups of people and of the
whole organization or a major organizational unit. Organization development uses various
techniques for identifying and solving problems.

Essentially, then, OD focuses on the total organization (or a major segment of it), while manager
development concentrates on individuals. These approaches support each other and should be
integrated to improve the effectiveness of both the managers and the enterprise.
Before specific training and development programmes are chosen, three kinds of needs must be
considered. The needs of the organization include such items as the objectives of the enterprise,
the availability of managers, and turnover rates. Needs related to the operations and the job
itself can be determined from job descriptions and performance standards. Data about individual
training needs can be gathered from appraisals, and career plans for individuals. The steps in
manager development are depicted in Figure 13.4.

Figure 13.4: Management Development Process and Training

Present job < Next job < The future

Actual Required Present Required New competency
performance* performance competency competency required by changed
technology and methods

The gap : needs identified The gap: needs identified
by performance review by potential review

Individual
training Additional needs
needs identified by
top management

Enterprise
training
plan
<
<
Organisation
On-the-job On-the-job development
training training
Evaluation
< < <

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