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Training and Development System




                    Notes          Self Assessment

                                   Fill in the blanks:
                                   10.  …………………….. evaluates periodically the  abilities and performance of individuals
                                       with a view to identifying managers for further development and meeting their training
                                       need.
                                   11.  Organization  development is a systematic,  integrated, and …………...... approach  to
                                       improving the effectiveness of groups of people and of the whole organization or a major
                                       organizational unit.

                                   12.  For choosing specific training and development programmes, three kinds of needs must
                                       be  considered  which  are objectives  of the  enterprise,  availability  of  managers  and
                                       ..........…………………..


                                   13.5 Company Strategies for Providing Development


                                   Organisational Climate for Management Development

                                   Management development cannot take place unless a favourable climate for it is created at the
                                   top which extends down through each level of the organisation. By “organisational climate” we
                                   meant the circumstances or conditions in which the management guides the development and
                                   growth of the people at all levels by training, counselling, delegation and communication. The
                                   growth process is largely influenced in the home environment of a company by the manner in
                                   which superiors and peers manage the affairs, the manner in which they treat people, how they
                                   delegate authority, how  they encourage  ideas, initiative  and enterprise, how they  provide
                                   opportunities to experiment and test new concepts, tools and techniques, and how they project
                                   company goals, policies and philosophy.
                                   In order that a proper development climate is created, it must be borne in mind that:
                                      First, development is a learning rather than a teaching process; the burden for final growth
                                       rests on the individual.
                                      Second, growth takes place through a striving process in which sights (objectives) are set
                                       high and tasks involve “stretching”.

                                      Third, development takes place by building on the strength of the people rather than by a
                                       concentration on the elimination of weaknesses.
                                      Fourth, a feeling of confidence in, and approval of, the process of development must be
                                       generated among those who are to be affected by it. This is seldom possible when the
                                       superior has a negatively critical point of view.

                                      Fifth, at all levels, a genuine faith in development is necessary, a belief that people can and
                                       will, with proper goals and encouragement, do better.

                                      Finally, all concerned must,  with an open heart  and mind, be willing to welcome and
                                       accept any change in a point of view.

                                   Manager Needs and Developmental Programmes

                                   Among firms which profess to believe in some type of planned systematic executive development,
                                   a great variety of developmental technique are used. The selection of techniques must rest on
                                   one’s philosophy of development. In Figure 13.5, there is a portrayal of the various types of




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