Page 77 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Training and Development System

Notes Inform trainees of key issues like where to look for laundry, travel and other services, and
where the toilets, libraries, and canteens are? Where is the medical facility available? What are
the security and safety issues and the conditions outside the college?

5.2.4 Executing the Programme

The excellence in execution occurs if all the above planned activities come live in action on all
the training days. In other words, the confirmed trainees and trainers should turn up for the
programme, the training hall and laboratory facilities should be available, the service providers
should render the services on time without diluting the quality and the desired learning should
occur as per the plan.
The training manager should once again remind all the concerned participants just a day prior
to the commencement of training. He should reach the venue at least one hour in advance to the
venue on the first day morning to ensure that everything is happening as planned. Defaulters
can be reminded again on the first day morning to join the programme. In spite of the plans and
precautions it is common for a couple of lapses to occur, which should be taken care of by the
contingency plan. At the end of each day the manager should take stock of the situation and
remind the concerned parties for the next day events.

Purchases and Photocopies

There may be involved small purchases and photocopying activities during the programme.
The purchases could be stationery items and folders for the trainees as also for the trainers;
bouquets and mementos for the trainers and any other necessary items that may be needed for
the training. The printing or photocopying activities are needed for reference material to trainees,
activity sheets during the session, evaluation sheets at the end and so on. If photocopying is not
available at the centre, then a nearby centre should be identified in advance for the purpose.
Catering Arrangements: Make sure that proper catering arrangements are made. Proper
arrangements means that lunch and tea are served as per the appointed time, they are delicious,
fresh and hygienic, accommodations are made for the special needs of disadvantaged trainees,
like those who want sugarless tea, dry bread or vegetarian dishes. Catering arrangements are
very important and any negligence in this regard would upset the whole programme. Understand
the sensitivities of vegetarians and non-vegetarians.

Example: In India, non-vegetarians would not mind taking vegetarian food but
vegetarians will not take non-vegetarian food.
Concluding the Programme: Conclude the programme on a happy note. Obtain the feedback
from the trainees about the programme and answer if the trainees need any clarifications.

Notes Post-programme Activities

If any learning needs have not been met during the programme, make sure the information/
material is sent immediately after the programme, through email or courier. Settle the
bills of service providers on the last day of the programme or on the next day. If any post-
training activities have to be performed by the trainees, like submitting an assignment or
completing a reading assignment, remind them of the same. Sometimes, instructions may
have to be sent to the trainee’s supervisor at workplace to provide any assistance needed
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