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Total Quality Management




                    Notes          For the Range Chart
                                   The center line = The average of all the sample ranges (R-bar) = 0.425.
                                                    UCL = D  × (R-bar) = 2.283 × 0.425 = 0.97
                                                           4
                                                    LCL = D  × (R-bar) = 0 × 0.425 = 0
                                                           3
                                   For X-bar or Average Chart

                                   The center line (X-double bar) = is the average of all the averages of the 25 sample points = 1.043
                                                    UCL = X-double bar + A  × (R-bar).
                                                                        2
                                                        = 1.043 + (0.729 × 0.425) = 1.486
                                                    LCL = X-double bar – A  × (R-bar)
                                                                        2
                                                        = 1.05 – (0.729 × 0.425) = 0.60
                                   Where the constants D , D , and A  are based on the sample size of each sample. Any text on the
                                                     3  4     2
                                   subject will have a table for these values with respect to the sample size n.
                                   Illustration 1: Measurements on averages (  X  ) and ranges (R) from 20 samples each of size 5
                                                                     7.0.  Determine the values of the control limits for
                                   gave the following results.  X =  99.6 ,  R =
                                   drawing a mean chart.
                                   Given that for n = 5, mean range = 2.32 × population S.D.

                                   Solution: Here we are given:  X =  99.6, R =  7.0

                                                       R    7
                                   Now,   R   = 2.32σ ⇒  ˆ σ =  =  =  3.0172
                                                      2.32  2.32
                                   3s control limits for mean chart.
                                              ⎛  ˆ σ ⎞   ⎛   3.0172 ⎞
                                   UCL = X +  3 ⎜  ⎟  = 99.6 +  ⎜ 3 ×  ⎟
                                       X      ⎝  n ⎠     ⎝      5  ⎠

                                               ⎛ 9.0516 ⎞
                                        =  99.6 + ⎜  ⎟  = 99.6 +  4.0479 = 103.6479
                                               ⎝ 2.2361 ⎠
                                             ⎛  ˆ σ ⎞
                                   LCL = X −  ⎜  ⎟  = 99.6 −  4.0479 = 95.5521
                                       X     ⎝  n ⎠

                                    CL = X = 99.6
                                       X
                                   Illustration 2: The following figures give the number of defectives in 20 samples. Containing
                                   2000 items. 425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193, 280, 389.
                                   Calculate the values for central line and the control limits for P-chart (Fraction defectives chart).
                                   Solution: Total number of defectives out of 40,000 items in sample is:
                                              Σd = 425 + 430 + …. + 389 = 6,148

                                               P = 6,148 ÷ 40,000 = 0.1537
                                   For p-chart
                                             CL =  P  = 0.1537.
                                                P
                                            LCL =  P −  3 P (1 −  P)ln
                                                P



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