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Global HRM
Notes Data from performance management appraisal process is often used to determine pay and
promotion, and training and development requirements.
Performance appraisal in different nations can be interpreted as a signal of distrust or
even an insult.
One way to overcome the dilemma of cultural adaptation is to use host-country nationals
to assist in devising a suitable system for appraising the local staff in the subsidiary and to
advice on the conduct of the appraisal.
11.6 Keywords
Competitive Assessment: It is the process where employees are rigorously compared against
each other.
Cultural Adjustment: Process of adjusting to the culture of the other country.
Development: It is the framework for helping employees develops their personal and
organisational skills, knowledge, and abilities.
Expatriate: It is a person temporarily or permanently residing in a country and culture other
than that of the person’s upbringing or legal residence.
Off-line Performance Planning: It is done on the basis of certain predictions with regards to the
business goals and activities.
Online Performance Planning: It is done in terms of clear business strategy and allocated funds.
Performance Appraisal: It is a tool which is used to appraise the performance.
Performance Management: It is a process for managing both behaviour and results of the
performance.
11.7 Review Questions
1. While evaluating subsidiary performance in terms of market competitiveness, what are
the constraints that may affect goal attainment?
2. “Performance Management is the most important responsibility of HR executives”.
Comment.
3. Analyse the variables that influence performance of expatriates internationally.
4. Being the corporate HR, examine the criteria you will use for performance appraisal of
international employees.
5. Analyse the challenges which a corporate has to face in performance management
internationally.
6. “The support provided by the headquarters to the expatriate and his family is an important
performance variable.” Do you agree? Justify.
7. Develop an integrated model for the management of the expatriate performance in your
organisation taking in consideration all the critical variables affecting it.
8. Explain the relevance of the hard, soft and contextual criteria in performance management.
9. “Cultural adjustments are the important determinants of the expatriate job performance”.
Justify.
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