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Unit 6: Store Planning and Fixtures
conducting store’s situation analysis, normally study in the context of external environment and Notes
internal environment.
External Analysis: The purpose of examining the store’s external environment is to study the
opportunities and threats in the retailing environment. The external analysis studies factors that
affect the macro-environment of the retailing industry and the task environment. Under external
analysis retailer studies these parameters:
1. Economic Environment of Retailing
Inflation
Employment
Disposal income
Business cycle
Energy availability and cost
Others
2. Political/Legal Environment of Retailing
Monopolies legislation
Environmental protection laws
Taxation policy
Employment laws
Government policy
Legislation
Others
3. Socio-cultural Environment of Retailing
Demographics
Distribution of income
Social mobility
Lifestyle changes
Consumerism
Levels of education
Others
4. Technological Environment of Retailing
New discoveries and innovations
Speed of technology transfer
Rates of obsolescence
Internet
Information technology
Others
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