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Unit 1: Introduction: An Overview of Retail Operations
Gopal, R. Manjrekar, Pradip (2010), Retail Management, Excel Books, New Delhi Notes
Iyer, B. Sriram (2011). Retail Store Operations, Tata Mc Graw Hill
Levy IM. and Weitz B.A., (2004), Retailing Management, 5th ed. Tata McGraw Hill
Levy, Michale & Barton, Weitz, A (2003), Retailing Management, Tata Mc Graw
Hill. 3rd ed.
Menon, K. S., (2006), Stores Management, 2nd Ed. Macmillan India
Sivakumar, A., (2007), Retail Marketing, Excel Books, New Delhi
Online links colleges.collegetoolkit.com/retailing.retail_operations/52.1803.aspx
degreedirectory.org/articles/What_is_Retail_Operations
file.irasia.com/listco/hk/hutchison/annual/2010/retail.pdf
nrffoundation.com/content/retail-operations
www.business.mmu.ac.uk/defdocs./M&R/M/Retail%20Operations.pdf
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