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Managing Human Element at Work                                   Pretty Bhalla, Lovely Professional University



                        Notes

                                                     Unit 4: Training and Development





                                         CONTENTS
                                         Objectives
                                         Introduction

                                         4.1 Training Process
                                            4.1.1  Importance of Training
                                            4.1.2  Assessing Training Needs
                                            4.1.3  Procedures

                                         4.2 Methods of Training and Development
                                            4.2.1  Method of Development
                                            4.2.2  Approaches to Training
                                         4.3 Training Evaluation

                                            4.3.1  Purposes of Training Evaluation
                                            4.3.2  Process of Training Evaluation
                                         4.4 Training Efforts
                                            4.4.1  Kirkpatrick Model of Training Effort Evaluation

                                         4.5 Summary
                                         4.6 Keywords
                                         4.7 Review Questions
                                         4.8 Further Readings



                                       Objectives

                                       After studying this unit, you will be able to:

                                         • Explain the training process
                                         • Describe the methods of training and development
                                         • Discuss the training evaluating

                                         • Explain the training effort

                                       Introduction

                                       Ensure that training and development programs optimize employee productivity, enhance
                                       professional and personal development, and assist the entity in accomplishing its goals and
                                       objectives. All entities strive for higher levels of organizational performance. The ongoing
                                       training and development of all employees plays a vital role in this quest for maximum
                                       efficiency and effectiveness. In fact, the process of training and developing human resources



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