Page 266 - DMGT304_EVENT_MANAGEMENT

Unit 12: Crowd Management and Evacuation

Legal considerations suggest that the screening of patrons for contraband is best performed Notes
by private security and not public law enforcement officers.
(viii) Crowd Management Planning: Safety aspects at facilities are routinely inspected by the
Fire Division and Building Department to assure their compliance with City regulations.
The adherence to numerous City codes is pivotal to providing safe environment for the
public. What is needed beyond that is a method for assessing a facility management’s or
an event promoter’s preparedness to accommodate its patrons safety. The City should
require crowd management plans of all facilities and/or event promoters contemplating
hosting or sponsoring events attracting no. of people. These plans should be prepared in
writing and presented to the City for public filing. Plans could be written for categories of
events and, when necessary, for specific events. The format and requirements of a plan
should be determined by the City, facility operators, private security, promoters and
other concerned parties.

A copy of a facility’s crowd management plan should be on file with the City and accessible
to the public so they may understand what kind of crowd management to expect. The
required filing of a plan will make it difficult for complacency to return to the issue of
crowd safety.

Self Assessment

Fill in the blanks:

6. Through laws and their enforcement, ............................ government influences the character
of event management by establishing building and safety codes and by determining
facility capacity, seating configurations, and other related items.

7. Government also influences an event by the manner by which it provides such services as
police, ............................ and traffic control.
8. The ............................ at events is to enforce laws and to manage crowds on or adjoining
public property in cooperation and with the necessary support of the facility operator
and/or event promoter.
9. The ............................ is responsible for making unscheduled and routine inspections of
facilities to enforce local fire and building codes.

10. ............................, like other appropriate city personnel, should be involved in the advance
planning of an event to assure an acceptable level of compliance with fire and life safety
codes.

12.2 Crowd in Panic

Let's first have discussion over how does crowd is a panic. Crowds like individuals, display
various types of personality traits. Individual tribulations can create stress and may lead to
disastrous outcomes if handled incorrectly. In addition, crowd problems can create chaos and
danger if not taken seriously and dealt with appropriately.

Imagine attending a public event, such as a professional soccer game. You know there will be a
large volume of people congregating at the stadium. However, you do not foresee any danger
as part of the crowd. Your adrenaline rushes as you watch the game with excitement, and
everything seems to be sound. Then suddenly, you sense a disturbance among the people
around you. Before you can rationalize your perceptions, you feel a push from behind and in an
instant you're lying on the ground face pressed into the dirt. You use all your strength in an
attempt to stand up again, but the crowd does not notice or care to help with your struggle.

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