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Management Practices and Organisational Behaviour




                    Notes              (e)  Are obsessed  with numbers,  measuring their  success in  terms of  how much  of
                                            everything they acquire.
                                       The alternative to the Type A behaviour pattern is the Type B behaviour pattern. People
                                       with Type B personalities are relatively free of the Type A behaviours and characteristics.
                                       Type B personalities are "rarely harried by the desire to obtain a wildly increasing number
                                       of things or participate  in an  endless growing series of  events in  an ever decreasing
                                       amount of time".

                                       Type B Personality
                                       (a)  Never suffer from a sense of time urgency with its accompanying impatience;
                                       (b)  Feel  no need to display or discuss  either their achievements or  accomplishments
                                            unless such exposure is demanded by the situation;
                                       (c)  Play for fun and relaxation, rather than to exhibit their superiority at any cost; and
                                       (d)  Can relax without guilt.
                                       Organisations  can also  be characterized  as Type A or  Type B  organisations. Type  A
                                       individuals in  Type B organisations and  Type B individuals in  Type A organisations
                                       experience stress related to a misfit between their personality type and the predominant
                                       type of the organisation.

                                   8.9 Ability

                                   By ability, different people mean different things at different times. Ability may be:
                                   1.  Aptitude
                                   2.  Intelligence
                                   3.  Skill
                                   4.  Expertise
                                   All these abilities determine individual behaviour largely. Let us go through them one by one.
                                   1.  Aptitude: An aptitude is an essential component of a competency to do a certain kind of
                                       work at a certain level. Aptitude may be innate, acquired, learned or developed. It may be
                                       physical or mental. Aptitude is better applied intra-individually to determine what tasks
                                       a given individual is  relatively more  skilled at  performing. Inter-individual aptitude
                                       differences are typically not very significant due to IQ differences.

                                   2.  Intelligence: Intelligence is a broad term  used to describe a  property of the mind that
                                       encompasses many related abilities, such as the capacities to  reason, to  plan, to solve
                                       problems, to think abstractly, to comprehend ideas, to use language, and to learn.
                                       Intelligence of a person is partly dependent on brain structure and the genes shaping brain
                                       development. Similarly,  family environmental factors may have an  effect upon one's
                                       intelligence.
                                   3.  Skill: A skill is also called as talent. It is the learned capacity to carry out pre-determined
                                       results often with the minimum outlay of time, energy, or both. Skills can often be divided
                                       into domain-general and domain-specific skills.

                                          Example: 1.  In  the  domain  of  work,  some  general  skills  would  include  time
                                                      management, teamwork and leadership, self motivation and others.
                                                 2.   Domain-specific skills would be useful only for a certain job.




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